Gurgaon, September 2: Gurugram police have arrested 11 individuals in connection with a large-scale cyber fraud operation involving a fake call center. The suspects were deceiving American citizens by posing as Apple customer service representatives and swindling them out of millions of dollars.
Authorities seized 9 laptops, 20 mobile phones, 2 cars, 1 bike, and 1 scooter from the accused.
According to the police, the Cyber Crime West team received information about an unauthorized call center operating from a residence in Palam Vihar, Gurugram. Acting on this tip-off, police raided Plot Number 1208, J-Block, Palam Vihar on September 1. The suspects were found communicating in English with foreign nationals via various social media platforms using laptops, mobile phones, and headsets.
The arrested individuals have been identified as Prithpal Singh, Mohammad Rizaan Ansari, Chaitanya Goyal, Manish, Shahrukh Ansari, Sanjeev Pandey, Shivam, Aditya, Deepak Trivedi, Varun Gautam, and Neeraj. Cases have been registered against them under various sections of the Indian Penal Code and the Information Technology Act at the Cyber Crime West police station.
During interrogation, it was revealed that Prithpal Singh was the team leader of the call center, which had been operating from a rented house for the past two to three months. Each caller was hired on a commission basis, while the entire network was managed by another individual.
Investigations indicated that the suspects would call American citizens, falsely identifying themselves as representatives of Apple customer service or related companies. They instilled fear by claiming that the victims’ mobile phones had viruses or technical issues, urging them to contact a virtual toll-free number. They misled victims into believing they were resolving their problems through software and Apple FaceTime.
The fraudsters would show fake letters from the Federal Trade Commission to intimidate victims, extracting amounts ranging from $10,000 to $20,000 under the pretext of solving their issues. The money was deposited into foreign bank accounts provided by the call center operators, and they also engaged in fraud by acquiring gift card and voucher numbers.
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My name is Kuldeep Singh Chundawat. I am an experienced content writer with several years of expertise in the field. Currently, I contribute to Daily Kiran, creating engaging and informative content across a variety of categories including technology, health, travel, education, and automobiles. My goal is to deliver accurate, insightful, and captivating information through my words to help readers stay informed and empowered.