Mumbai, May 24 (Udaipur Kiran) – Many users of Google have reported that important emails in Gmail continue landing in the Spam folder even after marking the sender as safe. According to Google’s official support guidance, this issue may occur if emails are not manually removed from Spam, trusted senders are not added to contacts or filters have not been properly configured.
Google says users can resolve the issue by moving emails out of Spam, saving trusted senders in Google Contacts and creating filters that prevent future emails from being marked as spam.
How to Fix Gmail Spam Issues on Computer
Remove the Email from Spam
After manually removing an email from Spam, future messages from the same sender are less likely to go there again.
- Open Gmail on your computer.
- From the left-side menu, click “More” and then “Spam.”
- Select the email you want to remove.
- Click “Not spam” at the top.
Add the Sender to Contacts
Adding a sender to Google Contacts helps Gmail recognise them as trusted.
- Open Google Contacts.
- Click “Create contact.”
- Enter the sender’s information.
- Click “Save.”
Create a Filter for the Sender
Users can also create a filter to ensure emails from a specific sender never go to Spam.
- Open Gmail on your computer.
- Click the search options icon in the search bar.
- In the “From” field, enter the sender’s email address.
- Click “Search” to verify results.
- Click “Create filter.”
- Tick the option “Never send it to Spam.”
- Click “Create filter” again.
How to Fix Gmail Spam Issues on Android and iPhone
Remove the Email from Spam
- Open the Gmail app.
- Tap “Menu” and then “Spam.”
- Open the email you want to restore.
- Tap “More” and select “Report not spam.”
Add the Sender to Contacts
- Open the Contacts app.
- Tap the “Add” button.
- Enter the sender’s details.
- Tap “Save.”
Google also noted that users without the Contacts app can download it from the Google Play Store.
Filter Creation Requires Computer Access
Google clarified that Gmail filters can only be created using the desktop version of Gmail. Mobile users must open Gmail on a computer to set up filters that prevent emails from being marked as spam in the future.
Bhupendra Singh Chundawat is a seasoned technology journalist with over 22 years of experience in the media industry. He specializes in covering the global technology landscape, with a deep focus on manufacturing trends and the geopolitical impact on tech companies. Currently serving as the Editor at Udaipur Kiran, his insights are shaped by decades of hands-on reporting and editorial leadership in the fast-evolving world of technology.
