Agartala, August 10: Amid ongoing protests by opposition parties, including CPI(M) and Congress, against hefty electricity bills, the BJP-led government in Tripura has announced plans to address consumer grievances.
Electricity Minister Ratan Lal Nath stated that the government is committed to resolving public complaints and will soon make decisions regarding issues related to electricity bills. After chairing a meeting at the Tripura State Electricity Corporation Limited (TSECL) office, Nath emphasized that the current state government is one that resolves problems and will take necessary steps to address electricity bill concerns shortly.
The meeting included TSECL’s Managing Director Biswajit Basu, top officials, senior managers, and the Director of Finance, with Electricity Secretary Abhishek Singh participating virtually.
Nath instructed officials to investigate consumer complaints and to maintain good relations with consumers while addressing real issues. He directed them to assess whether any problems exist and, if so, to resolve them through consultations with consumers.
He also urged officials to take immediate action on complaints and to visit affected areas as soon as possible to resolve issues. The minister mentioned that discussions have already taken place with Chief Minister Manik Saha, Finance Minister Pranjit Singha Roy, Chief Secretary Jitendra Kumar Sinha, Finance Secretary, and Electricity Secretary regarding several issues related to TSECL.
Nath clarified that the recent increases in fixed charges, fuel, and power purchase cost adjustment (FPPC) and energy charges were made by the Tripura Electricity Regulatory Commission (TERC). He noted that whenever they attempt to make increases, they advertise and seek suggestions before making decisions. TSECL is not responsible for raising or lowering electricity bills. However, he assured that the government has discussed the matter in detail and will take appropriate steps to address consumer issues.
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Deependra Singh Chundawat is a Senior Sub-Editor at Udaipur Kiran, specializing in a wide range of technology topics including mobile phones, applications, gaming, PCs, and wearables. Along with covering the latest tech news, he also creates engaging web stories. Passionate about emerging technologies, he stays up to date with the newest trends and enjoys reading and writing about the latest mobile launches and digital innovations.