New Delhi, December 3: India’s largest airline IndiGo has been facing severe operational challenges for several days now. Due to technical glitches, heavy congestion at major airports, and operational constraints, hundreds of its flights are running hours behind schedule daily, while dozens of flights are being completely cancelled. The company issued an official statement on Wednesday apologising to passengers.
IndiGo stated that all its teams are working round the clock to restore normal operations as soon as possible. Passengers whose flights have been cancelled are being accommodated on alternative flights or offered full refunds. Those travelling on delayed flights are also being provided with all possible assistance. The company clearly stated that passenger trust is most valuable to them and expressed deep regret for the inconvenience caused.
IndiGo has advised passengers to check their flight status once before leaving home. This can help avoid both inconvenience and additional crowding at airports.
Additionally, the company said it would resolve all issues as quickly as possible and restore its promise of affordable, on-time, and hassle-free travel for which people prefer it the most.
Currently, IndiGo operates over 400 aircraft and runs approximately 2,300 flights daily. The airline connects more than 90 cities in India along with over 45 international destinations.
In the financial year 2024-25, more than 11.5 crore people travelled with IndiGo. Recently, at the Skytrax World Airline Awards 2025, it was once again chosen as the best airline in India and South Asia.
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Bhupendra Singh Chundawat is a seasoned technology journalist with over 22 years of experience in the media industry. He specializes in covering the global technology landscape, with a deep focus on manufacturing trends and the geopolitical impact on tech companies. Currently serving as the Editor at Udaipur Kiran, his insights are shaped by decades of hands-on reporting and editorial leadership in the fast-evolving world of technology.