customer

Godrej Properties launches third Customer Service Week

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Godrej Properties has launched third annual Customer Service Week across India this week. The celebrations of Customer Service Week each year are aimed at creating deeper customer relationships. The event is celebrated across the country and includes awareness campaigns, plantation drives, musical programs, games, sports competitions, and activities for children including painting and essay competitions. … Read more

Optimize Customer Experience with IoT and AI

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We’ve all heard the terms “big data,” “Internet of Things,” and “artificial intelligence” making their way into business over the past few years. But as 2018 approaches, these technologies continue to become even more prominent. What’s more, they’re opening new doors for companies when it comes to customer interactions. The key internal capabilities needed to … Read more