Infosys Finacle, part of EdgeVerve Systems, a product subsidiary of Infosys and Efma, a global not-for-profit organisation has launched the 10th Annual Study of Innovation in Retail Banking. The report is authored by Jim Marous, Publisher of the Digital Banking Report and Co-Publisher of The Financial Brand.
Celebrating the 10th anniversary of the research, the report explores a decade of banking innovation and looks ahead at what’s in store for banking in 2022. The research, in which over 300 banks globally participated, found that respondents see Open Banking APIs as the top technology for the future of innovation, with it being stronger than ’emerging’ areas such as machine learning, chatbots and RPA.
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