Use UPI? RBI shares 5 simple rules to keep your money 100% safe — read before it’s too late

(Udaipur Kiran) — The Reserve Bank of India (RBI) has issued new safety guidelines to protect users from rising UPI frauds. As digital transactions become more common, cybercriminals are finding new ways to trick users. RBI has now shared five easy yet effective safety rules to ensure that your hard-earned money remains secure while using UPI.

1. Never click on unknown links or scan suspicious QR codes

RBI warns that most UPI scams start through fake refund links or counterfeit QR codes. Scammers often send links promising cashback or refunds. The moment users click or scan them, their bank details get exposed. RBI clearly stated that no legitimate company, bank, or app ever asks you to scan a QR code to receive money. If someone sends you money, you don’t need to click or scan anything.

2. Never share your UPI PIN or OTP

Fraudsters often pose as bank officials or customer care agents and trick users into revealing their OTP or UPI PIN. RBI reminded users that no bank or app ever asks for these details. The UPI PIN is used only when you send money, not when you receive it. So if anyone asks you to enter a PIN to “get money,” it’s a scam.

3. Use only official UPI apps and websites

RBI has cautioned against fake UPI apps that look identical to genuine ones. Such apps can steal login details and bank data. Always check the developer name before downloading and only install from official app stores or verified websites. Be alert if an app promises “instant cashback” or “double money offers” — they are 100% fraudulent.

4. Double-check receiver details before payment

Before sending money, always verify the name and number of the receiver. Many scammers create UPI IDs resembling trusted contacts or brands. If the name appears suspicious, cancel the transaction immediately.

5. Report fraud immediately

If you ever fall victim to a UPI scam, act fast. As per RBI guidelines, banks must now register fraud complaints within 24 hours. Call your bank’s customer care, dial the National Cyber Helpline (1930), or file a complaint at cybercrime.gov.in without delay.

Why RBI’s new guidelines matter

RBI revealed that UPI fraud cases rose by 25% in 2024. With India’s rapid shift to digital payments, cybercrime has also increased. The central bank has directed banks and payment providers to strengthen user alerts and use AI-based fraud detection systems that can instantly flag suspicious transactions.