Emirati staff who are qualified tourist and cultural guides welcome visitors to Al Ain Zoo. These employees are part of the zoo’s competitive advantage and serve as ambassadors for the Emirate of Abu Dhabi by providing unique services and experiences that combine the splendor of the local environment with our culture and ancient heritage.
Tourist and cultural guides play an important role at Al Ain Zoo by educating visitors about the environmental risks wildlife face and ways to preserve natural resources to achieve the vision of the zoo and the Abu Dhabi government. They also provide interesting and varied experiences and innovative adventures.
All employees in these jobs have excellent communication and language skills and knowledge of the UAE’s traditions and hospitality. As a team, they are capable of representing the UAE’s culture to visitors of various nationalities.
The zoo was keen to empower Emirati employees in many unusual professions by providing a set of technical training programs that are concerned with providing best practices in the field of welcoming visitors and creating unforgettable moments.
These programs are offered by internal professional trainers and our strategic partners, such as the Abu Dhabi School of Government and the Department of Culture and Tourism. The zoo also encourages its employees to continue developing through self-learning in the Coursera platform, which was launched in cooperation with the Abu Dhabi School of Government.