On Thursday, December 26, 2024, the Indian Railway Catering and Tourism Corporation (IRCTC) experienced a temporary outage across its website and mobile app, leaving passengers unable to book train tickets. As one of the most critical platforms for railway services in India, this disruption has sparked widespread inconvenience and frustration among users.
Passengers Stranded Amid Outage
The IRCTC outage has left many passengers stranded, unable to access essential e-ticketing services. Social media platforms have been flooded with complaints and concerns from affected users, who expressed their dissatisfaction with the sudden disruption.
Spike in Complaints on DownDetector
DownDetector, a leading service that tracks online platform disruptions, reported a surge in complaints, with over 2,500 users affected. According to the platform, 72% of the issues were reported on the website, while 28% involved the mobile app.
Users attempting to access the app were greeted with an error message that read: “Unable to perform action due to maintenance activity.”
No Official Response from IRCTC
As of now, IRCTC has not issued an official statement explaining the cause of the outage or providing a timeline for the restoration of services. The silence has only added to the frustration of passengers who rely on the platform for seamless train bookings.
A Recurring Challenge for IRCTC
This is not the first instance of an IRCTC outage. The platform has faced similar disruptions in the past, leading to growing concerns about its reliability. Passengers and stakeholders are urging the company to address these recurring technical challenges and ensure a robust and uninterrupted service moving forward.
In Other News: New Caller Tunes Promote Cybercrime Awareness
If you’ve noticed a change in your caller tune recently, it’s due to a directive from the Department of Telecommunications (DoT). Major telecom operators including BSNL, Jio, Airtel, and Vi have been instructed to play weekly updated caller tunes focusing on cybercrime awareness. This initiative aims to educate citizens and enhance digital safety.
My name is Ganpat Singh Choughan. I am an experienced content writer with 8 years of expertise in the field. Currently, I contribute to Udaipur Kiran & Daily Kiran, creating engaging and informative content across a variety of categories including technology, health, travel, education, and automobiles. My goal is to deliver accurate, insightful, and captivating information through my words to help readers stay informed and empowered.
