Launches Project HAKK to Support Defence Veterans and Families
HDFC Bank, one of India’s leading private sector banks, has signed a Memorandum of Understanding (MoU) with the Indian Air Force (IAF) and CSC Academy to launch Project HAKK (Hawai Anubhavi Kalyan Kendra). The initiative aims to provide essential banking and pension-related services to defence veterans, pensioners, and their families.
As part of the project, 25 service centers will be established across key Air Force units, including New Delhi, Bengaluru, Gurgaon, Pune, Secunderabad, Guwahati, Jodhpur, and Chandigarh.

🛡️ Dignitaries Present at the MoU Signing
The MoU was signed by:
✔ Mr. Satyen Modi – Executive Vice President & Business Head, Alternate Banking Channels & Partnerships, HDFC Bank
✔ Air Vice Marshal Updesh Sharma VSM – Assistant Chief of the Air Staff (Accounts & Air Veterans), Indian Air Force
✔ Mr. Pravin Chandekar – CEO, CSC Academy
The event was attended by Air Marshal PK Ghosh AVSM, Air Officer in Charge of Administration, along with senior officials from HDFC Bank, the Indian Air Force, and CSC e-Governance.
🔹 HDFC Bank’s Commitment to the Armed Forces
Ms. Smita Bhagat, Group Head, HDFC Bank, emphasized the significance of the initiative:
“This MoU underscores our commitment to the welfare of Indian Air Force veterans and their families. HDFC Bank deeply respects the contribution of the Armed Forces towards the nation, and through these centers, we aim to offer essential banking services to ex-servicemen, as well as the families of both veterans and martyrs.”
🔹 Enhanced Services for Defence Veterans
Through Project HAKK, veterans, pensioners, and their families will have access to over 500 Government-to-Citizen (G2C) and Business-to-Citizen (B2C) services, including:
✅ Aadhaar services
✅ NPS (National Pension System)
✅ PAN Card applications
✅ Passport services
✅ Bill payments and collections
✅ SPARSH pension support
Additionally, HDFC Bank will set up dedicated service centers to assist pensioners and their next of kin with pension settlements and financial concerns.
🔹 CSC Academy’s Support for Veterans
Mr. Sanjay Rakesh, Chairman, CSC Academy, expressed his gratitude towards the veterans:
“We are honored to serve those who have served our country. By bringing G2C and SPARSH pension services to the doorsteps of our Air Force veterans and their families, we reinforce our commitment to their well-being.”
With HDFC Bank’s full suite of financial products, digital banking services, and pension support, this initiative ensures that IAF veterans and their families receive the convenience and accessibility they deserve.
Bhupendra Singh Chundawat is a seasoned technology journalist with over 22 years of experience in the media industry. He specializes in covering the global technology landscape, with a deep focus on manufacturing trends and the geopolitical impact on tech companies. Currently serving as the Editor at Udaipur Kiran, his insights are shaped by decades of hands-on reporting and editorial leadership in the fast-evolving world of technology.

