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Telecom Commission approves data & voice services in flights over Indian airspace

Telecom Commission also approved the proposal to create an ombudsman to deal with telecom grievances. The ombudsman will be set up under TRAI and will require amendment to the TRAI Act.

Nearly 10 million grievances are received per quarter in telecom sector and the new mechanism of ombudsman will lead to a better and satisfactory consumer grievance redressal system

Telecom Commission is the highest decision making body of telecom department, it also approved regulator TRAI’s recommendations on internet telephony.

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